Development Partnership Survey

The Keystone Development Partnership Survey 2010 surveyed over 3,000 local  partners on behalf of 28 international NGOs.

The public survey report provides powerful new data on the performance of international aid agencies. The report is also avaiIable in French and Spanish. It summarises the feedback from all the partners and has the potential to create a new reporting standard. An executive summary is also available for download.

The report has two major findings:

1. Local organisations do not want to be treated as sub-contractors of international agencies. They want help to become independent and influential organisations in their own right.

2. Feedback from partners is a reliable way of measuring performance. Benchmarks provide direct comparisons between aid agencies - a sector first. The report calls for a new reporting standard for agencies that fund local partners. 

Each INGO received a confidential individual report detailing how their partners rate their performance compared to sector benchmarks. In an effort to increase accountability, responsibility and transparency with their partners, a growing list of INGOs have publicly released their reports, along with their plans to improve: AbleChild Africa, Church World Service, Peace Direct,  Practical Action, Progressio, Save The Children (UK), and Save The Children (US). 

Having taken the survey more recently than the others, OXFAM Canada have also published their report.

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BBC News covered the launch of the report.

Matthew Frost, Tearfund's CEO, said "I hope that this approach will gain widespread adoption across the sector as a fresh, robust and insightful approach to learning and accountability."

Carolyn Hayman, Peace Direct's CEO, said "It's invaluable to have direct and honest feedback from our partners, in a form that is specific enough that we can improve in the future."

Church World Service Deputy Director and Head of Programs Maurice A. Bloem praised the iNGO survey for its "reality-based, ground-level view of how we experience performance."

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Keystone can administer the survey to your partners at any time, providing comparisons to the existing data set of over 1,000 completed local partner questionnaires. Please contact us to discuss running your partnership survey.

Find out more

• The survey process
• INGO reports
• Fees and dates
• FAQs
  

Bond, NIDOS and InterAction, network bodies for British, Scottish and US INGOs support the survey.