Examples

Comparative Constituency Feedback for Children and Family Service Agencies in the US. 2007-pressent
In November 2007 Keystone and the Alliance for Children and Families (ACF) and United Neighborhood Centers of America (UNCA) launched a project to research how feedback could be used by American child and family service organizations.

The Bill and Melinda Gates Foundation and the David and Lucile Packard Foundation provided funding.

The research project led to a white paper entitled “The 21st century potential of constituency voice”. It found that everyone was collecting feedback, but organizations were not using it. Clear recommendations could transform the value of feedback. Funding is being sought to implement them.
Youth Truth. 2008 - 2009
Keystone seeded and then acted as an advisor to a project initiated by the Bill & Melinda Gates Foundation and co-implemented by the Center for Effective Philanthropy. It is surveying students from a number of high schools currently receiving funding from the Foundation.

The aim is to learn how schools can do a better job of preparing students for life after graduation - by using feedback from students. Results will be compared across schools and school administrators will use them to shape improvement efforts.
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The Global Network for Disaster Risk Reduction ‘Views from the Frontline’ Project. June 2008 - June 2009
Keystone is collaborating with the Global Network in the "Views from the Frontline" project - the largest independent, global assessment of disaster reduction at the local level ever undertaken.

We have developed a methodology that enables people in at-risk areas to assess the progress made at the local level towards the implementation of disaster risk reduction, preparedness and response measures.

Common questionnaires were administered by civil society organizations in more than 40 countries, yielding 7000 responses.

National and regional reports, as well as a global report, were presented at the UN-ISDR Global Platform in June 2009. This view from the grassroots was contrasted with information from official government sources.

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