Reports

Feedback Survey for Transnational Social Change Networks May 2010
Public report of Keystone and iScale's survey of a total of 885 members' perceptions of 9 transnational networks, giving anonymous data on their views of networks' performance. Questionnaire available here.

Assessing Grantmaker Performance through Grantee Feedback in East Africa Oct 2009
The public report of Keystone's survey which presents, anonymously, the views of 305 grantees of 8 grantmakers on key aspects of grantmaker performance.

The 21st Century Potential of Constituency Voice Mar 2009
Findings and recommendations from research project which deepens understanding of feedback and identifies opportunities to improve its impact on project success.

East African Individual Anonymous Grantee Feedback Report Mar 2009
Sample report for an individual grantmaker illustrating the power of comparative feedback. Adapted from our 2009 East African Comparative Grantee Feedback Pilot.

ECOframe: Ecolodge Choice and Opportunity Framework May 2008
A valuation and reporting framework which can inform the full value creation that might be realised from the new enterprise.

Online philanthropy markets: From 'Feel-Good' giving to effective social investing? Feb 2008
Study on the opportunity online philanthropy markets have for the creation of an information basis for results based giving and to serve as a lever for greater accountability and effectiveness of social purpose organisations.

Impact Assessment Survey Feb 2008
Results from survey of 72 grant-making and 226 grant-recipient organisations on evaluation practice which indicates that more investment is needed on impact evaluation.

BOND Approach to Quality Standards in NGOs Aug 2006
A report based on consultations with 69 of BOND's members which re-defines NGO quality in favour of accountability to the intended beneficiaries of development work.

Keystone Inception Report Oct 2003
Report detailing the key foundation thoughts on the need for Keystone (formally Access) and how it would establish new measurement and reporting practices for social change.