Guides

Our tools  put Impact Planning, Assessment and Learning (IPAL) into action.

Keystone invites you to use and adapt any of these tools in whatever ways work for you. We welcome any comments, criticisms and suggestions to make them better. Please post your comments below or contact us.

We also offer a range of services to organisations that want to build better monitoring and evaluation systems based on feedback from their constituents. Find out more about our services.

(to open these files you need Acrobat Reader, free program available here).

IPAL guide
Guide to help social purpose organizations to plan, monitor, evaluate and communicate their work in a way that makes practical sense of the complexity of social change processes and their measurement.
 
Theory of Change guide
A guide to developing a theory of change as a framework for inclusive dialogue, learning and accountability for social impact.
 
Theory of Change template
This interactive PDF template allows you to input information directly into it to build your theory of change.
 
Learning with constituents guide
A guide to identifying, documenting and analyzing evidence of impact (planned or unplanned), and learning from evidence in dialogue with constituents.

Ethical framework for feedback exercises
This framework provides guidance conducting feedback in an ethical manner and informs all of Keystone's feedback activities. A summary version is also available.
 
Constituency Voice Assessment framework
This framework sets out 16 indicators with notes for assessing the strength of Constituency Voice from the public reports of international development NGOs. We are developing a generic version of this framework.